Stow Retail Store Cleaning is Vital to Customer Service
Stow Retail Store Cleaning is Vital to Customer Service
There is value in professional cleaning no matter what kind of Northeast Ohio business you have – even if you only invest in the service quarterly. Stow retail store cleaning, however, should be a daily or weekly investment.
Every detail about your store reveals something to your customers. That’s why you carefully arrange the merchandise, adjust the lighting, select the right music and dress up window displays. All of that melds together to create the kind of atmosphere that fits the brand and welcomes shoppers. But if your store isn’t clean, that’s what your patrons will notice!
Retail News Insider reports that store cleanliness had a direct impact on customer satisfaction and sales. Two-thirds of shoppers surveyed said they wouldn’t return to a store they perceived to be inadequately cleaned – unless the store made cleaning a higher priority.
A store that is properly cleaned, sanitized and uncluttered is safer too. Failure to clean a store regularly runs the risk welcoming germs, odors and even potential injuries. Most brick-and-mortar retailers can’t afford to lose the business, especially heading into the height of the holiday shopping season and with cutthroat competition from online retailers.
If you are in the retail business, consider professional Stow retail store cleaning as part of your routine maintenance.
Clean Windows in Retail Spaces
When your windows are clear, you improve visibility inside the store. People who are walking or driving by are more likely to give a second glance to a storefront that looks tidier and well-kept (if not sparkling). You might notice that some stores whose windows aren’t cleaned even appear closed. Windows need to be cleaned on a regular basis, especially if you’re in a plaza that regularly lines its walkways with salt. For those inside the store, clean windows allow for a more a more ambient, natural light – creating a more pleasant shopping experience.
Clean Flooring in Retail Stores
Proper floor cleaning is a MUST for retail stores. The appearance of clean floors is important, but so too is the safety of your employees and customers. It can be a liability issue if you ignore it.
Build-up of water, dirt, grease, the wrong chemicals for the flooring type – any of these can increase the chances of a slip-and-fall hazard. Floors need to be meticulously swept, mopped and vacuumed – every day, if possible. An occasional deep-cleaning is a good idea also. Our Stow retail store cleaning service offers daily floor cleaning, as well as shampooing of carpets and stripping, waxing and buffing linoleum floors to high-gloss (but not slippery).
Clean Facilities in Retail Stores
Any business that invites the public onsite needs to give constant attention to facilities like restrooms and dressing rooms. These areas are a reflection of your business and your product. A grungy dressing room can be a surefire way to kill a sale. Some customers will skip the dressing room altogether if the bathroom is grimy. Unsanitary conditions also have the potential to expose your patrons and workers to illness.
Many stores instruct their salespeople to monitor these areas throughout the day, but a nightly professional cleaning is really what is necessary to keep these areas safe and presentable each day. Hiring a Stow retail store cleaning service for periodic deep cleaning (once monthly or quarterly) can make a big difference.
Hiring a Stow Commercial Retail Cleaning Service
Although hiring a cleaning service is an investment, it’s generally not a cost-prohibitive one for most companies. In fact, it’s likely to spur more sales.
When asked to rank what they’re looking for in a store, shoppers surveyed by Retail News Insider said:
- Smells clean
- Well-lit
- Clean checkout area
- Neat, orderly displays
- Well-maintained restrooms
The bottom line: Cleaner stores do better business.
KleenSweep can help.
If you are interested in Stow retail store cleaning or other commercial cleaning services, contact KleenSweep Cleaning Co. at (330) 688-1389 or write to us at Contact@KleenSweepOhio.com.
Additional Resources:
Retail Perceptions: New Report from Interactions Uncovers Tips to Create and Retain Loyal Shoppers, Sept. 1, 2014, Retail News Insider
More Blog Entries:
What to Look for in a Stow Office Cleaning Company, August 2019, Stow Fall Office Cleaning Company Blog